Forward Calls To Up To 5 Phones With Call Forwarding
Calls to your 160 virtual number ring your team's mobiles or landlines in order, all at once or at random. It costs $15 a month on top of your number, with no contract or setup fee.
Every phone rings together. Whoever picks up first gets the call.
Trusted by Australian businesses since 2002
A call forwarding service can redirect incoming calls from one number to your real phones. With 160, calls to your virtual number ring up to 5 Australian mobiles or landlines, in order, all at once or at random. It runs from your 160 dashboard for $15 a month on top of the number, with no business phone system to install.
How to Forward Calls in Three Steps
Step 1: Get a virtual number
Take a 160 virtual mobile number for $20 a month, or a number including call forwarding for $35 a month.
Step 2: Add your phones
Enter the number of each phone in your 160 dashboard. You can add up to 5 Australian numbers.
Step 3: Pick a ring pattern
Choose from three call forwarding options: call flow, call all or random. Your number now forwards all calls to the phones you chose.
Choose How Callers Reach Your Team
Call all.Every phone rings at once, and whoever is free picks up. It suits teams that work from different places.
Call flow.Calls move through your numbers one by one, in the order you set. If no one answers, the call goes on to the next phone. Send important calls to managers first and end with reception, who can take a message.
Random.Random directs calls to one of your numbers at random. Use it to share calls across a small team.
Pass Unanswered Calls From Your Landline to Your Mobile
One number that finds you.Set call flow so your office phone rings first, then your home phone, then your mobile phone.
Mobiles or landlines.You can forward calls to up to 5 Australian numbers. Numbers outside Australia are not supported at the moment.
Change it online.Edit the numbers, their order and your call handling from your 160 dashboard whenever your week changes.
Let Customers Call Back From Your SMS Campaigns
One number for texts and calls.Put one business number on your texts, website and business cards. Customers can call it any time.
Calls straight from a campaign.People who get your SMS campaign can call the number it came from, and the call rings your team's phones.
Texts still arrive as texts.Text replies keep landing in SMS Received (2-Way Chat), so you can answer by text or by phone.
Add Call Forwarding to Your Number for $15 a Month
Needs a 160 virtual number.The call forwarding feature works with 160 virtual mobile numbers only. Add it to a number you have ($20 a month), or take the number and forwarding bundle for $35 a month.
No setup fee or contract.You pay the monthly fee and nothing else. Cancel from your dashboard any time, and forwarding keeps working until the end of the month you have paid for.
Set up online.Manage automatic call forwarding from your 160 dashboard, with no hardware to install. Call our Sydney team on 1800 671 823 if you want a hand.
Put Incoming Calls Through to Someone Who Can Answer
Remote teams
Remote teams use call forwarding to ring everyone at once, so whoever is free can pick up.
Managers and reception
Pass business calls through managers in order, then to reception to take a message.
Sole traders
Ring your office, home and personal phone in turn from one number.
SMS campaigns
Let people who get your texts call you back on the same number.
Small sales teams
Share inbound calls across up to 5 people at random.
Websites and business cards
Print one number that reaches whoever is working that day.
Compare Your Carrier's Divert With 160 Call Forwarding
Both redirect calls to another phone number. They differ in how many phones ring and how you control it.
| Carrier call divert | 160.com.au | |
|---|---|---|
| Number callers dial | Your own SIM number | Your 160 virtual number |
| Phones it can ring | Usually one number at a time | Up to 5 Australian mobiles or landlines |
| Ring patterns | Divert to one number at a time | In order, all at once or random |
| Where you set it up | Phone settings or carrier dial codes | Online, in your 160 dashboard |
| If no one answers | Goes to voicemail or the number you divert to | Rings the next phone in your call flow |
Start With 1.9¢ Texts on Your First Package
Choose the credits that suit you. The new customer price applies to your first order, and credits never expire while you send one SMS every 180 days.
- Text any mobile in Australia and overseas
- No hidden fees or contracts
- 100% delivery guarantee
- Full customer and tech support
- Dedicated account manager
- Text any mobile in Australia and overseas
- No hidden fees or contracts
- 100% delivery guarantee
- Full customer and tech support
- Dedicated account manager
- Text any mobile in Australia and overseas
- No hidden fees or contracts
- 100% delivery guarantee
- Full customer and tech support
- Dedicated account manager
- Text any mobile in Australia and overseas
- No hidden fees or contracts
- 100% delivery guarantee
- Full customer and tech support
- Dedicated account manager
- Text any mobile in Australia and overseas
- No hidden fees or contracts
- 100% delivery guarantee
- Full customer and tech support
- Dedicated account manager
Call forwarding is a $15 a month add-on to a 160 virtual number ($20 a month), or $35 a month for both as a bundle, with no setup fee and no contract.
* These are standard text messages of up to 160 characters. A message over 160 characters uses more SMS credits.
* This offer is only valid for new customers and applies to the new customer's first order. We reserve the right at our sole discretion to refuse this offer. It does not apply to existing customers or to new customer accounts related to existing customers.
* Package prices include GST. The per SMS rate is shown excluding GST. SMS credits are not transferable between accounts. The offer is limited to one account per business or person, and accounts opened to claim the offer more than once will have the additional credits removed.
Sending more each month? See standard pricing and coverage.
How Does Call Forwarding Work on a Business Phone?
Can you call forward to international phone lines?
Not at the moment. Calls are forwarded to Australian numbers only.
How does call forwarding work with a virtual number?
Callers dial your 160 virtual number. 160 then rings your chosen phones in order, all at once or at random. Whoever answers takes the call.
Are there any special setup fees?
No. You pay only the monthly fee for call forwarding.
Am I locked into a contract?
No. You can cancel any time. If you start on 1 January and cancel on 10 January, calls will be forwarded until 31 January.
Can I use my own phone number?
No. Call forwarding works only with 160 virtual mobile numbers. If you already have one, add forwarding for $15 a month. If not, the virtual mobile number and call forwarding bundle is $35 a month.
How much does a call forwarding service cost?
Call forwarding is $15 per month as an add-on. You also need a virtual number at $20 per month, or take the bundle for $35 per month. No lock-in, cancel any time.
Can I forward calls from a virtual number to my mobile?
Yes. Calls to your 160 virtual number forward to up to 5 Australian mobiles or landlines, so the call reaches whoever is free.
What is the difference between this and my carrier's call divert?
Carrier divert sends your own SIM's calls to another number. 160 forwards calls to your virtual number across up to 5 phones, with order, all-at-once or random call routing, managed online.
How many numbers can I forward calls to?
Up to 5 Australian phone numbers. With call all they ring together, with call flow they ring one after another in your order, and with random one of them rings.
What happens to calls if I do not add forwarding?
Calls to your 160 virtual number go to our yabb app, free of charge. Forwarding adds your other mobiles and landlines.
Can customers text the same number?
Yes. Your virtual number takes texts as well as phone calls. Texts arrive in SMS Received (2-Way Chat), and copies can go to your email or mobile.
Can you divert calls from a mobile to another mobile?
Your carrier's divert usually sends a mobile's calls on to one number at a time. With 160, calls to your virtual number can ring up to 5 phones, together or in turn.
Set Up Call Forwarding on Your Number Today
Add forwarding to your 160 virtual number, choose the phones it rings and cut missed calls. $15 a month, no setup fee, cancel any time.